Hi
yes the users have the same role. You have user 1 and user 2 and computer A and computer B. both users have the same role.
User 1 works on computer A and B and does not get the error message.
when user 2 works on computer A he does not get the error message but when he works on computer b, he does get the error message.
"the requested record was not found or you do not have sufficient permissions to view it"
the record is there, both users have the same access.
Cheers,
m