Workflows aren’t just for process automation. They’re a great tool that you can use to update multiple records at one time. Especially records that one cannot update with the Edit button, you know, up there in that ribbon. This past week, I was running CRM Lead reports around certain events. With the out-of-the-box CRM fields [...]
Workflows in CRM 2011 are Great, Little Helpers is a post from: CRM Software Blog