To receive a copy of the Microsoft Dynamics CRM Online SQL Server database, contact Live Customer Service by calling 1-877-CRM-CHOICE (1-877-276-2464) Monday-Friday, 8:00 A.M.-8:00 P.M. Central Time (UTC-6) in the U.S. and in Canada.
Taken from: Restore a Copy of the Microsoft Dynamics CRM Online SQL Database