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Forum Post: Re: CRM 2011: workflow to create case: how to avoid new cases and get email body?

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Hi Gus, thanks for your quick reply. I´m having problems getting the E-mail body to case. I´ve build a workflow which works but but when I try to get the 'E-mail Description' I receive HTML Code:

You can check these links here:

social.microsoft.com/.../f1b12202-c125-4331-b0c8-e9ff56b96a86

social.microsoft.com/.../B52C184E-AF94-468A-B68A-7F6F464EEA18

blogs.msdn.com/.../converting-html-e-mail-to-plain-text.aspx

Was wandering whether there was a quicker way doing this and maybe an official one?

Regards,

Ragnar


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