All others get sync except emails with error:: 'An unknown error occured while synchronizing data to outlook'
crm 2011 onpremise / office 2010 / incoming outlook and outgoing email router
Here the part of trace file :
[2012-11-16 11:39:36.630] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | EmailTagger::Find and tag 7 items in outlook Function: CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 921
[2012-11-16 11:39:36.631] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | EmailTagger::Find and tag item with activity id: {048C28EA-F72E-E211-85B6-005056C00008}. Function: CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 927
[2012-11-16 11:39:36.631] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CGlobalPointerNoGIT<struct Outlook::_Application>::Get File: c:\bt\32691\src\application\outlook\addin\globalptr.h Line: 55
>hr = 0x8003001e
[2012-11-16 11:39:36.631] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\32691\src\application\outlook\addin\common.cpp Line: 56
>hr = 0x8003001e
[2012-11-16 11:39:36.631] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrTagItem File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 1404
>hr = 0x8003001e
[2012-11-16 11:39:36.631] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 934
>hr = 0x8003001e
[2012-11-16 11:39:36.631] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 936
>HrTagItem() failed with hr = 0x8003001e.
[2012-11-16 11:39:36.632] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | EmailTagger::Find and tag item with activity id: {3499BA49-8B29-E211-AA0C-005056C00008}. Function: CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 927
[2012-11-16 11:39:36.632] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CGlobalPointerNoGIT<struct Outlook::_Application>::Get File: c:\bt\32691\src\application\outlook\addin\globalptr.h Line: 55
>hr = 0x8003001e
[2012-11-16 11:39:36.632] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\32691\src\application\outlook\addin\common.cpp Line: 56
>hr = 0x8003001e
[2012-11-16 11:39:36.632] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrTagItem File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 1404
>hr = 0x8003001e
[2012-11-16 11:39:36.632] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 934
>hr = 0x8003001e
[2012-11-16 11:39:36.632] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 936
>HrTagItem() failed with hr = 0x8003001e.
[2012-11-16 11:39:36.633] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | EmailTagger::Find and tag item with activity id: {3EC6D6B0-200E-E211-9A55-005056C00008}. Function: CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 927
[2012-11-16 11:39:36.633] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CGlobalPointerNoGIT<struct Outlook::_Application>::Get File: c:\bt\32691\src\application\outlook\addin\globalptr.h Line: 55
>hr = 0x8003001e
[2012-11-16 11:39:36.633] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\32691\src\application\outlook\addin\common.cpp Line: 56
>hr = 0x8003001e
[2012-11-16 11:39:36.633] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrTagItem File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 1404
>hr = 0x8003001e
[2012-11-16 11:39:36.633] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 934
>hr = 0x8003001e
[2012-11-16 11:39:36.633] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 936
>HrTagItem() failed with hr = 0x8003001e.
[2012-11-16 11:39:36.634] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | EmailTagger::Find and tag item with activity id: {4C50288E-422A-E211-AA0C-005056C00008}. Function: CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 927
[2012-11-16 11:39:36.634] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CGlobalPointerNoGIT<struct Outlook::_Application>::Get File: c:\bt\32691\src\application\outlook\addin\globalptr.h Line: 55
>hr = 0x8003001e
[2012-11-16 11:39:36.634] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\32691\src\application\outlook\addin\common.cpp Line: 56
>hr = 0x8003001e
[2012-11-16 11:39:36.634] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrTagItem File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 1404
>hr = 0x8003001e
[2012-11-16 11:39:36.634] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 934
>hr = 0x8003001e
[2012-11-16 11:39:36.634] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 936
>HrTagItem() failed with hr = 0x8003001e.
[2012-11-16 11:39:36.635] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | EmailTagger::Find and tag item with activity id: {F411B3B2-FD2E-E211-85B6-005056C00008}. Function: CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 927
[2012-11-16 11:39:36.635] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CGlobalPointerNoGIT<struct Outlook::_Application>::Get File: c:\bt\32691\src\application\outlook\addin\globalptr.h Line: 55
>hr = 0x8003001e
[2012-11-16 11:39:36.635] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\32691\src\application\outlook\addin\common.cpp Line: 56
>hr = 0x8003001e
[2012-11-16 11:39:36.635] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrTagItem File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 1404
>hr = 0x8003001e
[2012-11-16 11:39:36.635] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 934
>hr = 0x8003001e
[2012-11-16 11:39:36.635] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 936
>HrTagItem() failed with hr = 0x8003001e.
[2012-11-16 11:39:36.635] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | EmailTagger::Find and tag item with activity id: {9357A4D5-AE2C-E211-90BB-00155D63156F}. Function: CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 927
[2012-11-16 11:39:36.636] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CGlobalPointerNoGIT<struct Outlook::_Application>::Get File: c:\bt\32691\src\application\outlook\addin\globalptr.h Line: 55
>hr = 0x8003001e
[2012-11-16 11:39:36.636] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\32691\src\application\outlook\addin\common.cpp Line: 56
>hr = 0x8003001e
[2012-11-16 11:39:36.636] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrTagItem File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 1404
>hr = 0x8003001e
[2012-11-16 11:39:36.636] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 934
>hr = 0x8003001e
[2012-11-16 11:39:36.636] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 936
>HrTagItem() failed with hr = 0x8003001e.
[2012-11-16 11:39:36.636] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | EmailTagger::Find and tag item with activity id: {8F810509-AF2C-E211-90BB-00155D63156F}. Function: CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 927
[2012-11-16 11:39:36.637] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CGlobalPointerNoGIT<struct Outlook::_Application>::Get File: c:\bt\32691\src\application\outlook\addin\globalptr.h Line: 55
>hr = 0x8003001e
[2012-11-16 11:39:36.637] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\32691\src\application\outlook\addin\common.cpp Line: 56
>hr = 0x8003001e
[2012-11-16 11:39:36.637] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrTagItem File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 1404
>hr = 0x8003001e
[2012-11-16 11:39:36.637] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 934
>hr = 0x8003001e
[2012-11-16 11:39:36.637] Process:OUTLOOK |Thread:16484 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEmailTagger::HrFindAndTagItemsInOutlook File: c:\bt\32691\src\application\outlook\addin\emailtagger.cpp Line: 936
>HrTagItem() failed with hr = 0x8003001e.
Any pointers/solutions are appreciated!
br
irfan