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Forum Post: Re: attachment problems when tracking e-mails in CRM

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An additional solution for Outlook 2010:

Standard warnings apply for registry modifications.

After you have made a backup of the registry, try the registry key as follows:

1. Exit Outlook 2010.

2. Start Registry Editor.

3. Locate and then select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences

3. On the Edit menu, point to New, and then click DWORD Value.

5. Type DisableTNEF, and then press ENTER.

6. Right-click DisableTNEF, and then click Modify.

7. In the Value data box, type 1, and then click OK.

8. Exit Registry Editor.

9. Restart the computer.


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