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Blog Post: Better Customer Service with Self-Service Portal for Dynamics CRM...

In my previous post I explained the benefits, for organizations providing customer service, of using DotNetNuke free Community Edition, as customer a portal that connects to the Dynamics CRM service...

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Blog Post: Successful Investment Firm Sees Substantial ROI Utilizing...

A successful and growing Midwest investment firm was experiencing many Microsoft Dynamics CRM platform issues attributed to their former VAR’s mishandling of their CRM upgrade. They had many...

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Forum Post: RE: Errors and Problems with CRM Email Router

Hi Josh - Thanks for your answer - However in the Service Health section of my admin there is no mention of any outages. The last O365 mention is from the 5th June. The system had the same problems...

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Forum Post: RE: Cannot hide tab “General” in custom form of crm 2011

Hi,Try this.Xrm.Page.ui.tabs.get(0).setVisible(false);

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Forum Post: Cannot export Solution

Hi folks,I am experiencing an issuewhen trying to export one of the unmanaged solutions in my test organization. The error is a "Script Error" modal window with the following detail:"An error has...

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Blog Post: SharePoint turn of read-only mode after an interrupted backup

Per default a site is set in read-only mode during backup. If the backup is interrupted, e.g. if the server is rebooted after updates, the site will stay in read-only mode.To unlock the site use the...

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Forum Post: RE: SQL Query

Hi,Just to add always use Filtered Views (auto created for each entity) instead of querying tables directly, as it will bypass the Security Role of the user. Use FilteredContact, FilteredList &...

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Forum Post: RE: Change TimeZone Setting for Users

Hi,The timezone for a given user is actually read directly from the OS that the user is running so there is no way of manipulating this via the database.Regards

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Forum Post: Proposal for Dynamics site at Stack Exchange

Please help get this out of beta: http://area51.stackexchange.com/proposals/49534/microsoft-dynamicsJust click Follow and, even better, post a question.

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Blog Post: Diálogos para operadoras de ‘Call Center’ con Dynamics CRM

Con la incorporación de los diálogos, Dynamics CRM 2011 se abre a un universo de soluciones relacionadas con los servicios de atención al cliente especialmente enfocadas a los Call Center. De un...

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Forum Post: Why does this forum send me an email when I add a new post?!

I know I added it, I don't need an email.

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Forum Post: RE: Bulk Record Deletion job stuck at “Waiting”

You need to have your Async service started to process any workflows, bulk deletes, data imports etc.

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Forum Post: RE: Report for win/loss of opportunities/leads

A simple table is possible ofcourse, but you would need to build a custom report for it aswell. Are you working with CRM online or on-premise? Custom reports (aka SSRS report) are build with a report...

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Forum Post: RE: View of renewed contracts.

Hi Uri,Apologises for that, haven't worked on contracts for a while.  Let me take another look at it this but immediately I think we can use the "Originating Contract" field as a parameter for...

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Forum Post: RE: Can I connect the DB stored in google app engine with...

Hi Iban,Thats a big question and there are number of ways you can  integrate Dynamics with other systems.  It depends on what data you want to integrate, how frequently and which system is the primary...

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Forum Post: RE: ribbon definition question

You can find the complete ribbon definition inside the SDK, the exact folder isresources\exportedribbonxml

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Forum Post: RE: Error while deployiing Managed solution

You have a collision between a custom field in the solution and the CRM system. Most likely it is due to having the same schema name but the field types aren't the same. You will need to go back to the...

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Forum Post: RE: good crm control type reference?

The best place to get that answer is SDK. I looked a little into it and although this is the CRM 3.0 SDK, this should get you started msdn.microsoft.com/.../aa681844.aspx

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Forum Post: RE: Campaign Activity Appointment. What does it do?

Hi Jordan,It does not send appointments (meeting invites) to the people on the marketing list.  It only creates the appointments and associates them with the contact.  I have never found a real need...

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Forum Post: How to retrieve Dialog responses from within a plugin?

I am looking for a way to retrieve dialog responses from within a plugin in CRM 2011 Online.  What I want to do is run a Dialog from a Contact, gather some information within the dialog, and then on...

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