Forum Post: Queueitem worked by field is empty for the reply emails
Hi, I need help in modifying a plugin for updating the queueitems workdby field. The scenario is when i have an email activity, the queueitem has worked by field value and when i reply to this email,...
View ArticleForum Post: RE: Difference between Access Team and Security Role
Excellent and very easy to understand example Kokulan! Thank you so much
View ArticleForum Post: RE: YomiName not visible in filter condition on views
As the field is flagged as Valid for Advanced Find (ii.e. Searchable), the only reason I can think of is if the Advanced Find editor is not IME Enabled; if so the thinking could be that you couldn't...
View ArticleForum Post: RE: Queueitem worked by field is empty for the reply emails
Hi I am not sure why you want to keep the reply email on the queue as you would normally have the original email on the queue not the replies. And if you enabled track conversation, in the timeline...
View ArticleBlog Post: Enable Entities for Dynamics 365 for Outlook
Dynamics 365 App for Outlook lets you create activities, track emails, create records in CRM from Outlook. Some out of the box entities are searchable by default - for example Account, Contacts and...
View ArticleForum Post: RE: Dashboard - Unable to select personal view
Hi, are you trying to add personal view in System dashboard? As suggested above, a personal view cannot be added to System dashboard. Thanks, Anand
View ArticleForum Post: RE: Queueitem worked by field is empty for the reply emails
@ Kokulan, Thanks for your reply. I am trying to update this using a plugin to set the workerid of the parent email's queueitem to the reply emails worker id. But I find it very difficult to get the...
View ArticleForum Post: RE: Create SSRS Report from Custom Workflow
Hi, try to disable the current user and re-add the user to CRM. Thanks, Anand
View ArticleForum Post: RE: YomiName not visible in filter condition on views
Hi I know the field is enabled for Advance Find but internally its not enabled for search and thats probably why its not listing as searchable fields...
View ArticleForum Post: RE: Queueitem worked by field is empty for the reply emails
Could you share the detail on what event the plugin is triggering on? How you are adding the Email to queue? via a workflow? if so you can use Create Queue Item instead of Add To Queue
View ArticleForum Post: RE: Deserialize in Dynamics 365 CRM - JSON string to .NET object
Hi, Could you share full code? try to avoid using as go by objects and pass memory stream in to write and see if it works another sample from micorosft docs -...
View ArticleForum Post: RE: Create SSRS Report from Custom Workflow
Hi Could you share a bit more detail on how your external service is generating PDF? It looks like at the point where the the report is being run, the SSRS is not able to locate the user as CRM user....
View ArticleForum Post: RE: Queueitem worked by field is empty for the reply emails
The plugin is triggered on email create. There is another plugin called AddEmailtoQueue in which the email is added to queue. I am also trying to add my piece of code for setting the workedby value in...
View ArticleForum Post: Continues saving browsing
Hello Everyone! Hope all of you are in joy and happy. I have a BPF on a case record so when i switch stage of BPF by next button then saving continuously occur means saving updates browsing...
View ArticleForum Post: RE: Queueitem worked by field is empty for the reply emails
You could consider getting the Parent email ID from the In Reply To field of the reply email docs.microsoft.com/.../inreplyto This should give you the ID of the parent email record, you then have to...
View ArticleForum Post: RE: Continues saving browsing
I assume you are trying this on Chrome? Could you try this on IE or Edge please?
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Hello Everyone! I hope this query finds you well. I created 2 site marker links so i want these links show when user is login on portal otherwise these links do not show so can anyone tell me how to do...
View ArticleForum Post: RE: Queueitem worked by field is empty for the reply emails
So, the requirement is that to update the plugin to include data in the "workedby" field when creating a draft from an email that already exists in queue.
View ArticleForum Post: RE: Queueitem worked by field is empty for the reply emails
Yes but you can only set the Worked By if you get the Worked By from the Parent email queue item. For that, you have to get the parent email id from the In Reply To field. Then query and get the...
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